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Billing & Collections Policy of NU Pathway Healthcare & Wellness in Bowie, MD


 

NU Pathway Healthcare & Wellness offers convenient billing policies to patients in Bowie, MD. For more information, please call us.

PURPOSE:

To provide policies and procedures in regard to patient’s billing, Nu Pathway Healthcare and Wellness billing practices support our commitment to our patients and ensure they are billed in a fair, accurate, and timely manner in compliance with the Patient Protection and Affordable Care Act of 2010.

POLICY:

It is the policy Nu Pathway Healthcare and Wellness to only bill for services performed and items used in the care provided. It is also the policy of Nu Pathway Healthcare and Wellness to assure that all resources are utilized in the billing of our patients and all efforts are made to simplify the billing process as much as reasonably possible.

PROCEDURE:

Billing Service Codes for services, procedures and products are determined by designated personnel from the Patient Financial Services Business Office. Procedure codes are maintained in the system by Information Systems. Billing Codes and charges for each code is entered in the computerized Patient Billing System and checked for accuracy.

BILLING PARAMETERS

All charges are billed and collected as follows:

  1. Patient are billed in day of service

PATIENT PAYMENTS

All charges are billed and collected as follows:

  1. Patient are billed in day of service
  2. It is our policy that all balances are paid in full within 30 days of the date the balance
  3. Formal Payment Plans: must be approved by facility administrator. A minimum monthly payment of $25 must be received with Autopayment and total balance must be paid within a 12 month period unless otherwise approved by the administrator

3. Accepted payment types include: Cash, all major credit cards (Visa, MasterCard, Discover, and American Express), Flex card,

4. Ways to pay include:

Online at www.NuPathwayhealth.com

  1. Over the phone with a Financial Counselor by calling (301) 701-4356
  2. In person in our office location at 14300 Gallant Fox Lane Suite 202 Bowie, MD 20715.

Insurance companies have up to 7 years to audit payments and recoup if they find they paid incorrectly. In such an event, the new balance could then become the responsibility of the guarantor and Nu Pathway Healthcare & Wellness has the legal right to bill the guarantor. Therefore, a previously paid balance with the notation of “Paid in Full” is considered null and void.

If the amount paid is less than the balance of the statement and the patient writes “Paid in Full” the patient will still be responsible for the outstanding balance.

PATIENT RESOURCES

  1. It is the policy of Nu Pathway Healthcare & Wellness Patient Billing to assist patients with all resources that may be available to them. This includes resources such as but not limited to formal payment plans & financial promissory notes.
  2. Financial Assistance may be available to patients who qualify. Qualification is based on Federal Poverty guidelines.

INTERNAL COLLECTION PRACTICES

  1. Statements are sent on a monthly basis.
  2. Bill reminders through calls, email, text, or demand letters are made by Financial
Location
Nu Pathway Healthcare and Wellness
14300 Gallant Fox Lane, Suite 202
Bowie, MD 20715
Phone: 202-932-8149
Fax: 301-291-7071
Office Hours

Get in touch

202-932-8149